Customizing System Email Templates
Within the Master Company Settings, you have the ability to customize a variety of system-generated email templates. These templates are pre-configured by the system and cannot be deleted; however, you can modify the main body content of each message to better suit your company’s communication style.
Important: Do not edit or remove any content containing the @ symbol. These placeholders are used by the system to automatically insert specific details, such as the employee's name or your company name.
To Customize an Email Template:
Navigate to Master Company Settings.
Under Master Controls, select Email Templates.
Locate the template you wish to edit and click the yellow pencil icon.
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From the editor, modify the main message, subject line, and template name as needed.
Reminder: Avoid changing or deleting any placeholders marked with an @ symbol, as these are system variables used to populate dynamic information such as employee names, post locations, or company names.
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These customization options allow you to tailor system communications to reflect your company's tone while ensuring essential information is delivered correctly.
Managing Template Status:
- You can enable or disable any email template using the toggle switch:
- Green = Template is active and in use.
- Grey = Template is deactivated and will not be used.
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