- To cancel a payment made on an invoice, first, expand the "Invoice" module on the navigation bar on the left-hand side then click "Accounts Receivable".
- From there, find and click the "Archived Paid" tab.
- This area of accounts receivable shows you all invoices that have been marked as paid or a settlement has been accepted. If you wish to cancel a payment, locate the invoice you wish and then hit the red "Cancel" button under the payment status column.
- Click the button "Yes".
- Clicking yes will move the invoice back to the "Payments" tab where you will apply for the correct payment.
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